If you have not set up a website before, you may be intimidated by all of the choices available when it comes to web domain hosting. A good hosting provider may well have some of the best deals, but unless you have an idea what key points to check, you may have a difficult time selecting the right hosting company for your needs. If you make the right decision from the beginning, you can save yourself headaches later. Take the time to research a few important criteria for each provider and you will be able to select web domain hosting that does just what you need it to do.
Technical Support and Customer Service
Especially if this is your first experience with web hosting, be sure that the company you select has a full gamut of customer service and technical support options. Support teams that are available all day, every day are the best option because problems do not wait for business hours to develop. A good hosting company should list on their website their hours of support, but if they do not, definitely ask. A web domain hosting company should also offer you several ways to get the support you need. Phone, live chat, and email support should all be options available to you in your web domain hosting package.
Established Company
If you have never heard of the hosting company you are considering, maybe you should dig deeper. Startup companies can be excellent web hosts, but there are companies who have cut and run on their customers. The bottom line is that you are entrusting a hopefully longstanding, good hosting company with your website and your data. Your web domain presents your website to the world on your behalf; you should feel that you can trust them with all of that responsibility. Look into the company's reputation to determine whether they are a good hosting company. You can do this easily through a simple Google search.
Reviews
Hand in hand with researching your potential hosting company is to ask around about their service. A web domain hosting company that has a good reputation with its customers should have plenty of positive reviews available not only publicly, but privately. Ask around to friends, family members, or coworkers to see which companies have provided good hosting services for their projects. Do not accept just yes or no answers from the people you know; dig deeper and ask what specifically they like or dislike about their web domain hosting provider. These answers can help you to decide between a company that will go the extra mile for your business and one that might turn off the servers and run.
Money Back Guarantees
No company wants to refund your money to you, but many companies will do their absolute best to ensure that you are happy with their services so you do not want your money back. Web hosting companies are no different. A money back guarantee is an assurance that they take your time, your business, and your money seriously. A good web domain hosting company will regard those factors so seriously that they will not rest until you are happy that you have paid them for a good hosting plan. Domain hosting companies that do not have money back guarantees also may not have a good plan in place to deal with customer dissatisfaction, which can present a problem for you if you encounter difficulties with your service.
Uptime Reports
Uptime describes the amount of time that a domain hosting company's servers are up and running, displaying your website to the Internet. The accepted industry standard for uptime is 99.9%, which means that your website should almost never be down. Whether your provider is able to do this with mirrored servers or other techniques is not important, especially for a beginning webmaster, but the fact that they experience little to no downtime at all is vitally important. Downtime costs you money, which can ultimately cost the web domain hosting company money when you move your hosting account to another company.
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